INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We try our best to keep product images updated but sometimes suppliers and manufactures can sometimes change packaging without notice. We then need to wait for supplied images for us update.

Will I receive tracking information?

Yes once your order has been despatched you will then receive an order completed email along with the tracking link attached to the email. If you don't get the email you can track the order manually through your account page then orders.

How can I return an item?

You would first need to contact us via the form on this page before returning any items to us. Please note if you're posting back to us the shipping fee must be made by the customer not us.

Will you restock items indicated as “out of stock?”

Yes, depending on which category and would all depend if the product is in season. You can always contact us for more information.

What payments do you accept?

At this moment in time, we accept PayPal and all major Credit and Debit cards.

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